Lumeso’s AI powered order processing software is designed to bring a new level of efficiency to the UK glass industry.
The flat glass industry has long faced the challenge of streamlining order processing while maintaining accuracy and speed. For many UK companies, incoming orders still arrive as PDFs, emails with attachments, technical drawings – or even faxes – requiring teams to manually key the information into ERP systems. This time-consuming, error-prone process not only slows production but also ties up valuable staff resources.
Enter Lumeso, a young Austrian technology company with a rapidly growing European presence, now making its mark in the UK. Founded in 2024, Lumeso’s AI-powered software offers glass manufacturers and processors a simple yet transformative solution: fully automating the conversion of unstructured order data into ERP-ready information, without requiring customers to change their own processes.
Traditional electronic data interchange (EDI) systems promised automation but have been limited in their reach, often working only when business partners agreed to standardised formats—a barrier for many smaller or less tech-enabled customers. Lumeso sidesteps this issue entirely. Its AI solution can read and interpret orders in any format—be it a typed PDF, an email with a free-text message, a hand-drawn sketch, or a technical CAD drawing—extracting all relevant data and sending it directly to the ERP system.
Once approved by a human operator, the data is production-ready in seconds. The impact is immediate: faster turnaround from order receipt to manufacturing, fewer errors, and a significant reduction in the burden of repetitive data entry.
Georg Katzlinger-Söllradl, director at Lumeso, explained: “In the flat glass industry, order data entry remains a highly manual and labour-intensive process. The real bottleneck lies with customers who send orders as PDF attachments via email, technical drawings, sketches, and – believe it or not – faxes.
“Lumeso was founded to change this. Using AI and a self-learning system, we automate that order entry process –regardless of the format or the customer. We believe that order data exchange with every customer can be automated, drastically boosting productivity and significantly reducing turnaround time from order receipt to production readiness.”
Olympic Glass is our first customer in the UK to adopt this solution. Across Europe, more than a dozen companies have already chosen to implement it.”
Olympic Glass leads the way
Adam Roda, operations director at Olympic Glass, sees Lumeso as a natural fit: “Impressive work from Lumeso in pushing AI innovation within the flat glass industry. At Olympic Glass, we’re constantly looking for ways to evolve our processes, and AI has become a central part of our strategy to reduce complexity, eliminate manual bottlenecks, and deliver a faster, more consistent service to our customers.
“Automating customer order processing is a game-changer – especially in an environment where accuracy, lead time, and responsiveness are key. The potential to integrate with production planning and ERP systems is something we value highly, and Lumeso’s solutions clearly demonstrate a practical, scalable approach to this challenge.
“There’s no doubt that Lumeso will be the ideal partner to support Olympic Glass in the phase of digital transformation and we’re excited to work together to drive smarter, AI-powered manufacturing.”
Looking ahead
With over a dozen European companies already on board, Lumeso is expanding its reach, refining its AI components, and positioning itself as a key player in the digital transformation of the glass sector. Its mission is clear: give manufacturers the tools to remain competitive, resilient, and sustainable.
For UK glass companies seeking a future-proof way to eliminate manual order entry and free their teams for more valuable work, Lumeso’s AI-driven solution could be exactly the upgrade the industry has been waiting for.
