Retails sales and leads fall

After my optimistic observations about rising consumer confidence in last week’s newsletter, the latest data from the Business Pilot Barometer – which offers in depth insight into the glazing industry’s home improvement sector – has arrived, and it’s painting a slightly more pessimistic picture.

According to the Barometer’s senior analyst, Neil Cooper-Smith, average sales by retail companies dropped in May (and for the second month in a row).

There has also been a drop in leads, which are down 3.8% month on month.

However, average order values are up and so also are conversion rates, which supports other data that indicates that more affluent households are still prepared to spend money on new windows and doors.

For example, the latest feedback from software specialist, Tommy Trinder – which offers installers an easy way to present quotes to homeowners – is that £200 million of work per month is being quoted to customers via the company’s Framepoint Technology.

And a big portion of that is for flush frames, foiled finishes and aluminium bi-folds and sliders…

In other news, Emplas has been announced as a main sponsor of the Glass Conference, the new two-day industry event that’s scheduled for 16-17 October at Telford International Centre.

A collaboration between the GGF, FIT Show and FENSA, the Glass Conference promises to deliver valuable insight into the latest opportunities and challenges for the glazing industry, and also presents a unique opportunity for installers to learn about – and contribute to – the main issues impacting the sector.

According to Emplas, Glass Conference will support installers in gaining an understanding of key areas of innovation and product development.

As Jody Vincent, Emplas’ sales director, points out, the industry is going through an immense period of change and the Glass Conference will bring the industry together to provide the insight on how best to manage that. “Installers can’t afford to miss out…” he says.