Posted On - 01/02/2023
Moving to a subscription model for your window design processing needs will open-up more opportunities for efficiency and profitability, according to Greg Beachim, sales manager at First Degree Systems. Installing new design processing software is often seen as unwieldy and off-putting, potentially stalling production and interrupting supply. But this simply isn’t the case, argues Greg Beachim, sales manager at First...
Posted On - 17/01/2023
Comp Door has launched a new ‘Branded Mode’ for its Touch portal, the quoting and ordering system from Business Micros. Trade companies buying from Comp Door now have the option of adding a branded version of the Touch lead generation tool to their own company website, generating retail leads by allowing homeowners to design their door and enquire directly. In...
Posted On - 11/01/2023
Start-up door manufacturer, Portico Doors, has invested in a package of new digital connectivity and technology services to support growth. The North East firm, which produces and supplies a range of composite doors for residential housing across the UK from its new Washington facility, has completed the installation of turnkey IT solutions from Advantex. Part of an undisclosed five-figure contract,...
Posted On - 04/01/2023
Research conducted by Tommy Trinder into how window firms engage with software suggests that the instruction manual is ‘old hat’ and needs to be replaced with fast and responsive on-demand help. The Tommy Trinder study, based on feedback from over 500 users of the firm’s Framepoint app, found that when it comes to learning how to use new software, the...
Posted On - 07/12/2022
Tommy Trinder signed up the 400th subscriber to the Framepoint app in November. “In a tightening market, it’s the desire to stand out from the competition which is fuelling growth,” said founder and CEO Chris Brunsdon. “Work isn't just coming through the door anymore and installers are looking for an edge; something to impress customers and keep those conversion rates...
Posted On - 30/11/2022
Software products, Focus and Vector by Windowlink, are now compatible with Business Pilot’s CRM system. Business Pilot is a cloud-based platform that aims to help fenestration firms take control of their purchasing, sales, financials and deliveries to drive profits. Business Pilot is also fully mobile optimised, allowing customers to use it anywhere, on any device. Windowlink’s Focus (for windows and...
Posted On - 30/11/2022
Comp Door is one of the first fabricators in the UK to have Business Micros’ new Touch online software platform fully integrated across its operation, with design, quoting and ordering all now linked directly to its Evolution manufacturing and Evonet business management software. Customers who log in at: http://www.thecompstore.co.uk/ can access Comp Door’s Touch Portal system and quote and order...
Posted On - 22/11/2022
One of Derbyshire’s largest manufacturers and installers, Swadlincote Windows, is said to have boosted efficiencies and further improved customer service with the AdminBase installer management system. “Since we have started using the SMS service through AdminBase it has made us even more efficient,” explained Tyrone Birch, business manager at Swadlincote Windows. “Homeowners today are much more likely to check a...
Posted On - 15/11/2022
Initially a sceptic, drector of Signature Home Improvements, Rakeem Porter-Young, is now a Business Pilot convert, after it became central to the company’s operations. Chichester-based Signature Home Improvements was established in the summer of 2019, and today serves customers across Sussex, Hampshire and Surrey with high value windows and doors. “Our typical customer is typically a homeowner who is looking...
Posted On - 02/11/2022
The latest feature to launch on Tommy Trinder’s Framepoint app allows installers to flex selling prices in a matter of seconds; a vital tool, says founder & CEO Chris Brunsdon, in a volatile market. “Installers tell us they are simply unable to absorb the various price shocks that have been coming at them, and we've been inundated with requests for...
Posted On - 02/11/2022
Zandi, the CRM system from First Degree Systems, is said to be so central to HWL Windows’ operations that the company has built its whole order processing function on it. According to HWL, the system has helped it to save time and money, go paperless, and reduce errors. “Zandi allows us to stay on top of our customer relationships,” said...
Posted On - 25/10/2022
First Degree Systems has joined the Council for Aluminium in Building (CAB), which promises to bring significant benefits to users of the Window Designer software package. “CAB is the leading trade body for companies working with aluminium in the building sector,” First Degree System’s sales manager, Greg Beachim, said. “Our Window Designer software is a key tool for fabricators expanding...
Posted On - 20/09/2022
Business Pilot has issued a new update, allowing users to switch users on and off, automatically from within the system, so its customers only pay for licences that they actually use. The update allows company admins to go into their account and change the number of licences that they’re using, or the status of individuals. This automatically triggers an update...
Posted On - 20/09/2022
According to the latest figures from Business Micros, the industry is pouring time and resources into updating and enhancing its software at record rates. Calls to the company’s support team based at Penpont in Scotland are said to be 9% up this year compared to 2021 and 20% up compared to 2020. Business Micros says that the majority of these...
Posted On - 13/09/2022
Timber window and door manufacturer, Jack Brunsdon & Son, has been in business since the 1940s and attributes much of its success and longevity to exceptional customer service, as well as a long-term partnership with AdminBase. “Jack Brunsdon & Son has always placed a firm focus on quality and accuracy in the products we make and the service we provide,”...
Posted On - 30/08/2022
When Kent-based Rhino Aluminium wanted to expand the business and make the most of new opportunities, they turned to First Degree Systems for a software solution that would help to efficiently increase the throughput of orders while minimising stockholding and maximising profit. Based in Broadstairs, Kent, Rhino Aluminium was established in 2013 with the aim of providing aluminium windows and...
Posted On - 02/08/2022
Endurance Doors has launched the UK’s first Touch Portal live online ordering system, in partnership with the Business Micros Group. According to Business Micros, Touch Portal is the first, true end-to-end online ordering system in the window and door market. It has been designed to seamlessly manage an order all the way from retail enquiry to manufacture and delivery, transforming...
Posted On - 19/07/2022
Tommy Trinder has made flush PVC-U doors available on the Framepoint app. “The trend towards heritage style, ‘timber alternative’ PVC-U products shows no sign of abating,” said founder and CEO of Tommy Trinder, Chris Brunsdon. “Around 24% of all PVC-U casements quoted by installers on Framepoint are flush. Installers told us they wanted doors to match so we’ve pushed on...
Posted On - 19/07/2022
61% of installers say that ‘improving the buying experience’ is the primary reason for seeking new quoting software, according to latest research from Tommy Trinder. Tom Barfield, business development consultant to Tommy Trinder, said: “2021 was all about saving time. Installers, working all hours turned to Framepoint in the need for speed; as a means to get quotes out more...
Posted On - 10/05/2022
‘Makeovers’, where customers receive a render of their new windows and doors super-imposed over an image of their property, are fast becoming a staple part of the quoting process, according to latest analysis of quotes prepared by installers on Tommy Trinder’s Framepoint platform. The firm reports that in recent months over 60% of all quotes prepared for homeowners are accompanied...
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