Installer support

What do you get from your competent persons scheme? That’s the question that Certass is posing to installers, to check that they are getting the best value for money from their provider.

Jason Clemmit, managing director at Certass, said: “Competent Persons Schemes (CPS) are something that every sensible installer has to have but that doesn’t mean CPS membership can’t offer added value for their business.

“That’s why we have built a whole package around Certass membership, so with their monthly membership fee, installation businesses get access to loads of extras, all for free. It helps to make CPS something that adds real value to installers, rather than just being a fee that has to be paid without any benefits.”

Certass membership includes the Certass Trade Association. This includes free access to legal, tax, HR and health and safety advice through the business support package as well as a focus to support the local installer.

A key focus of CPS membership is digital support, including a listing on Certass’s ‘Find an Installer’ search for homeowners, a personalised company profile page and a free consumer ratings service.

“Every month we have thousands of visitors to our website looking for an installer or advice,” Jason said. “We also receive around 1,000 ratings from homeowners about our members every month, which is testament to the high level of workmanship our installers provide. It’s completely free, and a great way of getting homeowner recommendations for future customers to see.”