Posted On - 20/04/2021
By Build Check’s technical director Richard Bate. Responsibility, noun: 1, the state or fact of having a duty to deal with something or of having control over someone – “a true leader takes responsibility for their team and helps them to achieve goals”; 2, the state or fact of being accountable or to blame for something – “the group has...
Posted On - 19/04/2021
Jon Vanstone, chair at Certass Trade Association talks about the new Installer Protection Committee. Too often, installers were given the rough end of the stick, whether it be from rogue consumers, manufacturer terms or legislation. It seems that the balance is often against those who fit glazing products whether in homes, for housing association work, or commercial premises. Not enough...
Posted On - 19/04/2021
Andy Ball, managing director at Balls2 Marketing, reflects on a decade of helping companies to grow. March 9, 2021, marked 10 years since the start of the Balls2 Marketing business journey. It has been a great opportunity for me, Sarah and the team to reflect on the successes of the last decade, but also to put new plans in place...
Posted On - 06/04/2021
By Phil Slinger, CAB chief executive. Unlike some other materials used in fenestration, aluminium recycling is not a new science: we have been recycling aluminium for decades. In 1990, global demand for aluminium was around 28 million tonnes with over eight million tonnes recycled from scrap. Today’s global demand for aluminium stands at over 70 million tonnes with over 32%...
Posted On - 23/03/2021
By Liniar’s Simone Sangha. In the past, I’ve spoken about search engine optimisation (SEO) and the importance of adapting your strategy regularly for this developing channel. With algorithms popping up as frequently as monthly from Google, this won’t change in 2021. However, the way we search most certainly will change over the next 12 months. Future data predications suggest search...
Posted On - 23/03/2021
With the Government announcing a ‘roadmap to recovery’ the Glazing Summit is returning for 2021, and some of the biggest names in the glazing industry have already signed up to this live event. Taking place on Thursday, October 21 at Edgbaston Stadium, Birmingham, this one-day event will be packed with industry insight, advice and discussion on the issues that matter...
Posted On - 22/03/2021
By Richard Bate, technical director of Build Check. The events of the last couple of years – including the coronavirus pandemic, the US trade wars with China, and Brexit, just to name a few – have given many of us food for thought with regard to the sourcing of finished products, component parts and raw materials. Many factors inevitably inform our...
Posted On - 22/03/2021
By Adrian Toon, director of a2n. ‘Make it pop’ is a term used when I moved over to digital processing, to make the image stand out against the rest. For some of us old enough to remember the old Kodachrome 25 slide film, we used to enjoy the rich greens and deep reds that this film provided, and the images...
Posted On - 16/03/2021
Andrew Scott, managing director of Purplex, explains why it’s time for the industry to build again. With Covid restrictions being lifted, and most adults to be vaccinated by April, the government and UK business leaders are now turning their attention to economic recovery. Jes Staley, CEO of Barclays Bank, recently compared the current situation to that of the roaring 20s,...
Posted On - 15/03/2021
FIT Show event director Nickie West was one of the first to voice her support for the government’s roadmap to recovery. With much of the country well on its way to being vaccinated, and one of the biggest obstacles in the fenestration industry’s recovery being streamlining the supply chain to meet demand, we ask Nickie why FIT Show 2021 should...
Posted On - 22/02/2021
Russell Hand, head of product management and technical, discusses how the Connect platform is becoming a fundamental part of growing fabricator and installers’ businesses. The events of 2020 have accelerated many modern trends; for example, daily life has long been nigh-on-impossible without a smartphone in hand, and the pandemic has accelerated this trend. In fact, TeleGeography reported that Europe’s international...
Posted On - 22/02/2021
Christopher Brinsden, founder and CEO of Tommy Trinder asks if you are Closer, Sender, or Processor. From discussions with more than 350 installation companies, Tommy Trinder has identified three main approaches to how installers quote and sell Here, we discuss each of them. Closer. The 1980’s stereotype of the double-glazing salesman, delivering a price then wearing the customer down with...
Posted On - 22/02/2021
Louise Findlay-Wilson, managing director of Energy PR, discusses what it takes to have a loved home improvement brand. Love for a home improvement brand has a massive impact on customer loyalty and recommendations according to a new study. People who love a brand are three times more likely to recommend it to others and will tolerate it making twice as...
Posted On - 22/02/2021
By Richard Bate, Build Check. In our previous columns we have covered PAS24 in terms of scope, requirements and testing; we considered PAS24 as a means to meeting a client specification and a potential marketing advantage; and we looked at testing preparations, processes and procedures, and how to get the greatest benefit from your testing programme. We should not forget,...
Posted On - 22/02/2021
Andy Ball, MD at Balls2 Marketing, says training is vital for making sure we offer clients the best service and the most up-to-date advice. 2021 marks the ten-year anniversary of Balls2 Marketing. We’ve been reflecting on the growth in sales and profits for customers and the success and growth of the agency over the last decade. One thing that was...
Posted On - 22/02/2021
By Adrian Toon, director of a2n. When we look at cameras, we generally look to see what the zoom capability is on the provided lens, often using it to judge a camera, be it on a phone or a stand-alone camera. There are a number of cameras out there with some excellent credentials, but with debatable quality issues at these...
Posted On - 22/02/2021
On January 5, 2021, the whole of the UK found itself in lockdown once again. At the time of writing, building and installation work was still permitted, but showrooms remained closed to all but repair businesses. Therefore, Ultraframe helped it customers embrace remote selling. Marketing director Alex Hewitt explains. After almost a year of the UK being in various stages...
Posted On - 19/02/2021
By Liniar’s Simone Sangha. This month I'm focusing on customer experience and how website optimisation can improve customer satisfaction, loyalty, return on investment (ROI) and much more. When it comes to a customer’s experience of your brand, a big part of what they see is online. That’s why it’s vital to ensure that your digital presence is always optimised. I...
Posted On - 16/02/2021
Andrew Scott, managing director of Purplex, discusses the five shifts that will impact the glass and glazing industry in 2021. Not surprisingly, the UK economy suffered its worst-ever slump in 2020. Entire industries, such as hospitality and travel, were devastated, while online retailers Boohoo and Asos carved up the high street as established giants toppled like dominos. The last 12 months have seen the greatest shift...
Posted On - 09/02/2021
Launched just over one year ago, Framepoint from Tommy Trinder is already the go-to ap for more than 750 window and door professionals. Glass Times talks to founder and CEO Chris Brunsdon about how Framepoint is different from software that has gone before. “Call me sad, but I’ve always loved selling windows,” Chris said. “27 years in the industry, and...
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