Service commitment

Reflecting on a year that has been dominated by the challenges of the coronavirus pandemic, Carl F Groupco’s managing director John Crittenden highlights its commitment to otif deliveries and customer support.

I feel this has been the most difficult period experienced by the industry, primarily because of coronavirus but also because we have the shadow of Brexit hanging over us.

However, the will of both our staff and suppliers has meant we have faced the issues and pulled out all the stops to maintain supply. We pride ourselves in offering otif deliveries, and this focus has never been more important than in these difficult times.

I would like to thank all Carl F Groupco staff representing us across the UK and pay special tribute to the people who have worked throughout this difficult period at both our Peterborough and Cumbernauld distribution centres.

Additionally, it is important to mention our suppliers who have worked with us to maintain essential deliveries.

Despite Covid-19, we have maintained our strong partnership relationships with leading manufacturers and have continued to add new lines to our catalogue of more than 7,000 products.

Additions to our portfolio in 2020 have included Maco’s new MKV shootbolt featuring a slimline 21mm universal backset to cater for all eurogroove depths, enhanced cam design, and reduced operating forces on handle movement.

Looking ahead, we are confident that any future challenges presented by 2021 will be met with the same fortitude and positivity that has been shown by our staff and suppliers during the last 12 months.

Carl F Groupco Limited
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