Premier Arches putting people first

In an industry where change often comes slowly and complexity is the norm, Premier Arches says it has taken a refreshingly different approach to growth – by putting its people first.

The Warrington-based specialist in arched, angled, and bespoke PVC-U frames has grown rapidly since its launch in 2015. And while investment in cutting-edge machinery, streamlined processes, and product development has played a key role, Premier Arches attributes much of its success to something less tangible but no less important – culture.

“Our people are the reason we’re able to grow, innovate, and keep raising the bar,” said Joe Trueman, director at Premier Arches. “We’ve always believed that if you look after your team, everything else follows.”

In an industry where staff turnover can be high and skilled fabricators are hard to find, Premier Arches maintained a turnover rate of just 6% last year – well below the sector average. More than 20% of its workforce has been with the company for five years or more.

By retaining talent, Premier Arches says it has created a ‘dependable, high-performing team’ that knows the products and the processes inside out and takes pride in getting the details right every time.

“Some of our people have been here since day one,” said Joe. “They know the challenges, they know the standards we set, and they help train and inspire new team members as we grow.”

In recent years, the leadership team has doubled down on this approach by investing in both people and equipment. New profiling, milling, and cramping machinery has helped ease pressure, boost capacity, and create more flexibility in production – giving team members the tools they need to do their jobs more efficiently and with greater confidence.

“We’ve grown without losing sight of the foundations,” Joe explained. “Our machinery upgrades have made life easier for the team, but we’ve kept our core values the same – craftsmanship, communication, and care.

“Happy people build great products. It’s that simple,” said Joe. “By creating a workplace where people feel supported and valued, we’re not just ticking HR boxes – we’re building a business that lasts.”