New apprentice

Stella Napoli has joined Window Ware as a customer service apprentice, where she will be helping the customer-facing departments maintain an award-winning service.
She’ll be working four days a week in the office, while continuing her training and development for the remaining one.

“When I came for my first and second interviews, everyone was super friendly and welcoming,” Stella said. “From that moment, I knew Window Ware was the right place to develop my customer service skills.

“I’ve already gained lots of customer handling experience from working in a local restaurant, so this is a perfect career move for me. While the thought of having to get to grips with over 6,500 products is quite a daunting prospect, I’m really looking forward to learning new skills and gaining fresh experience with a team that’s known for its first-class customer service.”

Sarah Binns, head of internal sales and marketing, said: “Apprenticeships are a real win-win for both students and employers. They’re a great way for us to invest in our workforce, whereby we can nurture the specific skills we need as a business and mould new talent to suit the way we work. At the same time, apprentices like Stella get on-the-job training to boost their confidence, expand their skill-set and fast track the first steps of their career. Best of all, they can benefit from the combined knowledge and experience of our talented team here in Bedford.

“We’re really pleased to have Stella on the team. We wish her all the best with her studies and hope she thrives during her time with us.”