Growing team

Edgetech has appointed an experienced new customer services manager.

Paula Considine joins the Coventry-based firm after growing a team from eight to 22 people in her previous role as customer support manager, and developing a number of talented employees who went on to take senior roles in the organisation.

Paula also holds a level three qualification from the Institute of Leadership and Management.

Paula said: “I feel really comfortable here already, and the team have been amazingly supportive during the transition. I love the environment at Edgetech, and I love coming to work every morning.

“Edgetech is a very customer-focused organisation, but one of my key focuses will be to streamline our processes, and ensure we’re offering the very highest standard of service to the businesses we work with.

“Edgetech is also fortunate to benefit from the skills and experience of some very long-standing employees. Another of my tasks is going to be finding ways to share that knowledge with everyone in the Edgetech team.”