Double appointment

CMS Trade has appointed sisters Lorraine Gray and Yvonne Tracey to handle all areas of pre-sales advice, estimating and post-sales order processing.

The duo will be the main poins of call for customers of CMS Trade, which manufactures Eurocell and Rehau PVCU windows and doors for trade installers.

The company recently opened a new 25,000ft2 factory in East Kilbride to the south of Glasgow.

Yvonne Tracey is the initial point of contact for CMS Trade customers to provide advice and quotations, ensuring installers have the full picture on the range of windows and doors available, including six standard colours, hardware choices and glazing upgrades.

Lorraine is tasked with looking after the smooth processing and delivery of customer orders, and will be responsible for everything post-sales to keep orders on track in line with promised lead times and making sure windows and doors are delivered as promised.

Lorraine will also help installers to access CMS’s free recycling service, which enables customers to dispose of their old post-use windows and doors from previous jobs to help them save money on waste disposal costs.