A deserving customer

Solidor has launched Solidor SOS – The Grand Entrance, a social media campaign asking consumers to nominate someone to receive a new entrance door.

One particular nomination that stood out was for a Mr and Mrs Dellar and their son who suffers from Dravet Syndrome, a form of paediatric epilepsy and Autism Spectrum Disorder. Solidor partner FIS Windows put forward its name to help as they were already working on an existing DIY SOS project with the family through local charity GeeWizz.

The existing PVCU panelled front door at their home had a faulty handle and cylinder, while the door itself was narrow and had cracked due to the wheelchair access requirement. Solidor supplied FIS Windows with a wider door combination from its Italia Collection in lavender from the new Pastel Range, complete with full length Karcher handle and a low threshold for ease of access.

Tracy Garwood, marketing manager of FIS Windows, was involved in most of the project including the nomination and said: “We were already working with Mr and Mrs Dellar through the GeeWizz charity, which is focused on providing specialist equipment to children and young adults, living in Suffolk and Norfolk with a disability. So, the nomination to Solidor was obviously a perfect opportunity for us to help them out further given their circumstances.

“They now have a front door that is wide enough for the wheelchair, is totally secure, and has also made a great feature on the home. Needless to say, the family are thrilled with their new addition.”

Gareth Busson, head of sales and marketing for Solidor Group, said: “We’ve been involved in several DIY SOS projects over the years and decided it was time to launch our own. It’s clear to see that the new door for Mr and Mrs Dellar and their son will greatly improve their lives on a daily basis.”