Touch goes live at Endurance Doors
Endurance Doors has launched the UK’s first Touch Portal live online ordering system, in partnership with the Business Micros Group.
According to Business Micros, Touch Portal is the first, true end-to-end online ordering system in the window and door market. It has been designed to seamlessly manage an order all the way from retail enquiry to manufacture and delivery, transforming the way that fabricators price and process orders, and improving the design, quoting and ordering experience for trade customers.
At Endurance Doors, the Touch Portal door designer and data platform is now live on the website https://endurancedoors.co.uk/.
A key for installers is said to be the fact that Touch Portal is fully integrated with the Business Micros manufacturing and business management software that Endurance already uses. That means quotes are based on real time product data and pricing, so customers can just add their mark up using the requote customer feature and send their own professional personalised quote direct to the homeowner.
From Endurance Doors’ perspective, the integration of Touch with its Business Micros Evolution and Evonet software means that orders placed via Touch Portal go direct to manufacturing, saving on order processing and eliminating the need for double entry. The composite door specialist can also use Touch to send news and updates to customers and provide downloadable technical and marketing support materials.
Scott Foster, head of group sales and marketing for Endurance Doors, said: “It’s a real thrill for us to be the first fabricator to launch the much-anticipated Touch Portal system. It is game changing software which will transform the way we engage with our installer partners, as well as making a big impact on our operation and efficiency.”
The continually updated data platform that underpins Touch Portal was developed and hosted by Business Micros and the designer and customer interface was created by the team at group companies The Consultancy and Glazing Vault. Together, they are said to be responsible for the ‘vast majority’ of window and door designers used in this industry.
Touch includes fully rendered, realistic product images, accurate glass and hardware choices based on the fabricator’s own datasets, an intelligent configurator that only designs what can actually be fabricated, and a Virtual Home visualiser that lets users upload internal and external pictures of their home and see exactly how the door or window they have designed will actually look.
Graeme Bailey, MD of the Business Micros Group, commented: “We’ve been working with our launch partner fabricators for many months making sure that Touch Portal does everything they need it to do.
“Endurance is the first over the line, partly because its Portal is dedicated only to doors, but also because it is a powerful brand that has believed in the Touch project from the start and has always been a strong and loyal supporter of Business Micros. We’ll be announcing a whole raft of other big name launch partners fabricating both windows and doors over the coming weeks and months. 2022 already looks like it will be the year when Touch becomes the number one choice for trade fabricators in the UK.”
Touch Portal is fully compatible with the Touch Vendor lead generation, remote selling and quoting tool for installers launched by Business Micros Group in 2021. Users of Touch Vendor can choose to link their system direct to their chosen fabricator’s Touch Portal or continue to use it as a standalone option.
